Our Policies

If you’re running late, no worries — just give us a heads-up!

If you’re more than 15 minutes late, we might need to reschedule your appointment, depending on what’s left of your time slot.

Arrivals over 15 minutes late will be considered a no-show and treated as a missed appointment.

Life happens — we get it! If you need to cancel or reschedule, just call, text, or email us as soon as you can.

If it’s less than 24 hours’ notice, we’ll just need a deposit to book your next appointment.

Got an emergency? Chat with your stylist — we’re here to help.

When you book with us, your personal info (like payment details) is collected and handled by Phorest, following their Privacy Policy. Feel free to check out their Online Booking Privacy Notice for all the details.